Sachbearbeiter (m/w/d) im Forderungsmanagement
Hybrid
Core
Backoffice partner for a leading energy supplier, handling billing inquiries and customer support.
Role type
Accounts receivable specialist (energy sector)
Builds
Billing resolutions and customer support for private and commercial clients
Domain
Energy / Utilities
Deliverable
dashboards & analysis
Required skills
Billing inquiry resolution, First/Second-level support, Energy supply law knowledge, Customer communication, Analytical thinking, Reliability
Preferred skills
Experience in accounts receivable, Energy supply law, Corporate law
Technologies
None stated
Responsibilities
Clarify billing questions via phone and writing, Provide first and second-level support, Proactively search for holistic solutions, Support application of energy supply law, Act as contact person for private and commercial customers
Seniority
Entry to Mid-level