Care Partner - North, South & Central
Core
Coordinate personalized care plans and services for older adults to support their independence and wellbeing in the community.
Role type
Senior Care Coordinator / Case Manager
Builds
Personalized care plans and service delivery for older adults
Domain
Aged care / Community health
Deliverable
client delivery
Required skills
Care plan coordination, budget management, relationship building, conflict resolution, clinical needs assessment, service provider liaison, documentation, Microsoft Office proficiency, time management
Preferred skills
Experience in aged care or disability services, prior Care Coordinator/Case Manager role, clinical qualification
Technologies
My Aged Care Portal, Microsoft Office Suite
Responsibilities
Co-design and update care plans aligned to individual goals; Monitor customer budgets and service outcomes; Act as primary contact for a caseload of ~45 customers; Observe and report changes in customer condition; Advocate for customers navigating aged care services; Collaborate with internal and external clinical teams.
Seniority
Mid-Senior, hands-on IC