Retirement Living Village Manager - Jemalong
Core
Lead day-to-day operations of a 20-unit retirement living village, ensuring safety, compliance, and resident satisfaction.
Role type
Senior operations manager for retirement living
Builds
A safe, compliant, and welcoming retirement village community
Domain
Healthcare / Retirement Living
Required skills
Operations management, Financial management, People leadership, Sales and occupancy management, Compliance management, Stakeholder management
Preferred skills
Knowledge of NSW Retirement Villages Act 1999, Home care knowledge, Microsoft Office skills
Responsibilities
Manage daily village operations, compliance, safety and presentation; Build strong resident relationships and support Resident and Social Committees; Resolve feedback, complaints and operational issues promptly; Lead and develop the Administration and Maintenance Coordinators; Manage budgets, reporting, audited accounts and contractors; Support sales, tours, contracts, settlements and new resident orientation; Coordinate refurbishments, asset planning and preventative maintenance
Seniority
Senior, hands-on IC