Technical Account Manager, SIEM / Security Analytics (KSA)
Core
Technical Account Manager serving as a technical subject matter expert to guide enterprise customers through security operations maturity, ensuring effective adoption of the Anomali Intelligence-Native Agentic SOC Platform.
Role type
Senior Technical Account Manager (Customer Success)
Builds
Customer success with Anomali's security data lake, IOC repository, threat intelligence, and agentic AI platform
Domain
Cybersecurity, Security Operations (SecOps), Threat Intelligence
Deliverable
client delivery
Required skills
SIEM expertise (Splunk, QRadar, Arcsight), SOAR, EDR/XDR, security controls and logs, networking concepts, log telemetry analysis, stakeholder management, project management, Gainsight, Salesforce, JIRA
Preferred skills
Experience in cybersecurity technologies and architectures, enterprise account management, critical thinking, problem-solving
Technologies
Anomali Platform, Splunk, QRadar, Arcsight, Gainsight, Salesforce, JIRA
Responsibilities
Serve as a power user to help customers achieve success with the technology, address technical requests and resolve issues, provide technical advice for successful usage and adoption, track key account metrics and communicate progress, engage with Onboarding Engineers, Technical Support, Engineering, Sales, and Product Management
Seniority
Senior, hands-on IC
