Head of Membership
Core
Lead a high-trust, direct-feedback community for trade business owners, acting as a coach and credible voice to drive member success and retention.
Role type
Senior leadership community head (coaching focus)
Builds
A high-performance member community for trade business owners
Domain
Coaching & Consulting for Trade Businesses
Required skills
Business coaching, running live group sessions, reviewing business documents (sales letters, pricing, operations), challenging members directly, spotting at-risk members, writing concisely, holding high standards
Preferred skills
Experience in trades, service businesses, or membership communities
Responsibilities
Own community health and long-term success, set community tone and standards, review member work and provide direct feedback, run live Q&A coaching sessions, coach members through business problems, identify and re-engage at-risk members, build systems to scale engagement
Seniority
Senior, hands-on leadership