Head of CEO Office & Business Operations
Core
Strategic leadership role driving operational excellence, translating CEO priorities into actionable plans, and overseeing delivery, finance, workforce, and compliance for a growing international software engineering business.
Role type
Senior IC Head of Business Operations (CEO Office)
Builds
Scalable operating processes, management practices, and AI-integrated workflows for a software engineering services business.
Domain
Software Engineering Services / Business Operations
Required skills
Business Operations leadership, OKR/KPI management, Financial planning & budgeting, Workforce planning, Compliance management (SOC 2, ISO 27001, GDPR), AI tool adoption, Strategic planning, Cross-functional coordination, Data-driven decision making, Remote team management
Preferred skills
Experience in software engineering services/IT consulting, Scaling operational structures, Executive leadership preparation, Managing distributed teams across time zones
Technologies
AI-powered tools, Digital collaboration platforms, OKR software, Financial planning tools
Responsibilities
Own and manage the company's operating cadence and strategic priorities, Translate CEO objectives into operational plans, Prepare data-driven recommendations for the CEO, Manage operational issues and client escalations, Partner with Finance and HR on budgets and workforce planning, Monitor operational and financial performance, Oversee compliance initiatives, Drive AI adoption across the organization, Establish scalable operating processes, Shape organizational structure and operational model
Seniority
Senior, hands-on IC
