Multi-Property IT Specialist
Core
Support technology operations, IT systems, networks, hardware, and software across three Gold Coast Marriott properties.
Role type
Multi-property IT Specialist (Systems Administration & End-User Support)
Builds
Operational IT infrastructure and guest-facing technology services for JW Marriott, AC Hotel, and Sheraton Grand Mirage Resort
Domain
Hospitality / Hotel Operations
Required skills
IT systems administration, network troubleshooting, hardware maintenance, Microsoft environments, user account management, vendor coordination, end-user training, process improvement
Preferred skills
Hospitality technology experience, multi-property support, proactive problem-solving, organizational skills
Technologies
Microsoft environments, network infrastructure, server hardware, telecommunications
Responsibilities
Provide day-to-day support for IT systems, networks, servers, hardware, and software; Troubleshoot and resolve technical issues related to computers, applications, networks, and telecommunications; Manage user accounts, system access, and IT security controls; Install, configure, maintain, and upgrade IT equipment and infrastructure; Deliver end-user training and support to ensure effective and secure use of technology; Coordinate with vendors to resolve complex technical issues and implement solutions; Maintain IT asset inventory, system documentation, and backup procedures
Seniority
Mid-level, hands-on IC