Client Relations and Administration Officer - Part Time
Core
Front desk and administrative support for a private psychology practice, managing reception, client bookings, billing, and clinician scheduling.
Role type
Part-time Client Relations and Administration Officer
Builds
Operational efficiency for a team of 25+ clinicians in a private healthcare setting
Domain
Healthcare / Psychology
Required skills
Reception management, Client liaison, Appointment scheduling, Billing and payment processing, Data entry, MS Office (Excel, Word), Time management, Multitasking
Preferred skills
Experience with 3CX, Halaxy, Healthcare industry experience, MS Office applications
Responsibilities
Managing a busy reception and greeting clients, Liaising with referral sources regarding bookings, Managing multiple clinicians' diaries and scheduling appointments, Processing payments, Medicare rebates and billing clients, Ensuring front office runs smoothly, Supporting team members
Seniority
Junior to Mid-level, Part-time