Customer Service Officer
Core
Process customer orders, handle inquiries, and provide support from order entry to delivery for Arsenault.
Role type
Customer Service Officer
Builds
Order fulfillment and customer support processes
Domain
Retail / Logistics
Deliverable
client delivery
Required skills
Order entry, inventory monitoring, customer communication, problem resolution, computer proficiency, basic mathematics
Responsibilities
Perform order entry and maintenance, communicate order issues to customers, coordinate with procurement and distribution, monitor inventory positions, resolve routine customer questions, maintain professional customer relationships
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