Netcracker Senior Application Specialist
Core
Administration, configuration, and support of the Netcracker OSS/BSS suite to ensure seamless integration with business processes and continuous system improvement.
Role type
Senior Application Specialist (OSS/BSS)
Builds
Order Management, Inventory Management, Service Fulfillment, and Billing modules within the Netcracker platform
Domain
Telecommunications / Network Operations Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Netcracker OSS/BSS administration, Order Management, Inventory Management, Service Fulfillment, Billing, relational databases (Oracle, PostgreSQL), UNIX/Linux environments, shell scripting, SOAP/REST APIs, XML, middleware platforms, ITIL practices, ITSM tools (ServiceNow, Remedy), network inventory modeling
Preferred skills
DevOps practices, Jenkins, Git, Ansible
Technologies
Netcracker, Oracle, PostgreSQL, UNIX, Linux, ServiceNow, Remedy, Jenkins, Git, Ansible
Responsibilities
Configure and customize Netcracker OSS/BSS modules; monitor application health and resolve issues; collaborate with stakeholders to translate requirements into technical specs; participate in system upgrades and patch management; support system integration with enterprise systems; analyze and optimize application workflows; provide Level 2/3 support for incidents; work with Netcracker vendor support; develop and maintain technical documentation; assist in user training and onboarding
Seniority
Senior, hands-on IC
