Agent Product Manager
Core
Coordinate with customers, sales, and engineering to build AI agents for hospitality operational workflows and translate customer needs into product improvements.
Role type
Customer-facing product manager (AI agents)
Builds
AI agents for customer workflows
Domain
Hospitality + AI automation
Deliverable
production ML models (via careerplan.io/jobs/0abb57af-6722-4bb5-95cc-0743e6ef6d1a-agent-product-manager-at-clera)
Required skills
Product management, customer onboarding, AI agent development, technical requirement scoping, customer relationship management, automation workflow design
Preferred skills
Hospitality industry experience, travel industry experience, customer service platform experience, non-technical customer management
Technologies
AI coding assistants, scripting, RPA, no-code tools
Responsibilities
Lead customer onboarding, refinement, optimization, and business review calls; Build and deploy AI agents for customer workflows; Identify shared customer needs and translate them into prioritized feature requests; Partner with engineering to resolve blockers and define new agent capabilities; Automate routine work and improve efficiency of customer-facing processes
Seniority
Mid-level, hands-on IC