CareerPlan

Aboriginal and Torres Strait Islander Intake Case Worker

Australian Capital TerritoryFull-time2026-10-15 → 2026-11-12
On-site

Core

Provide culturally safe intake, assessment, referrals, advocacy, and short-term support to Aboriginal and Torres Strait Islander peoples experiencing homelessness, housing insecurity, and complex challenges.

Role type

Aboriginal and Torres Strait Islander Intake Case Worker

Builds

Culturally responsive support pathways for First Nations communities

Domain

Social Services / Indigenous Community Support

Deliverable

client delivery

Required skills

Cultural safety, trauma-informed practice, advocacy, community engagement, risk screening, case coordination

Preferred skills

Knowledge of local homelessness services, experience with SAMIS/SHIP systems

Responsibilities

Conduct culturally safe assessments and risk screening; Connect clients with housing, health, and financial services; Build trusted relationships with community Elders and leaders; Collaborate with Aboriginal Community Controlled Organisations (ACCOs) and government agencies; Promote cultural safety and self-determination; Participate in supervision and professional development

Seniority

Mid-level, hands-on IC