Specialist Software Engineer, Digital Assistants
Core
Building and maintaining conversational AI digital assistants and supporting platforms for a Fortune 100 insurance/financial services company.
Role type
Specialist Software Engineer (Conversational AI)
Builds
Enterprise Digital Assistants ecosystem, bot-level and feature-level implementations
Domain
Insurance/Financial Services + Conversational AI
Deliverable
production ML models | product features
Required skills
TypeScript/JavaScript, Python, Java, Node.js, AWS services (Lambda, API Gateway, DynamoDB, S3, CodePipeline, CloudFormation/CDK), API design and integration, DevSecOps practices, automated testing (Cypress, Jest), troubleshooting and root-cause analysis
Preferred skills
Cognigy platform experience, Apigee or similar API management platform, insurance/financial services industry knowledge
Technologies
Cognigy, TypeScript, JavaScript, Python, Java, Node.js, AWS, Apigee, Cypress, Jest
Responsibilities
Design and build new software applications and services for conversational AI; analyze, code, configure, test, debug, document, and maintain applications and infrastructure; strengthen engineering standards and operational readiness; manage medium to large project priorities and deliverables
Seniority
Mid-level, hands-on IC