Owner and Guest Experience Manager
Core
Managing onboarding, property rotations, inspections, and guest/owner relations for a luxury residential rental portfolio.
Role type
Operations Manager (Luxury Residential Rentals)
Builds
Long-term executive leasing, short-term extended accommodation, and super-luxury holiday rentals
Domain
Real Estate / Hospitality
Required skills
Property management, onboarding, property inspections, complaint resolution, CRM systems, trade partner collaboration, online reputation management, driver's license
Preferred skills
Real Estate, Operations, Production, Event Management, Media Planning/Buying, Salesforce.com
Responsibilities
Onboarding properties/owners, coordinating property rotations, conducting property inspections, managing guest/owner complaints, promoting online reputation, collaborating with trade partners
Seniority
Mid-level, hands-on IC