Head of Operations (m/f/d)
Core
Own customer delivery, commercial operations, partner management, finance, and people operations to ensure successful S/4HANA transformations for enterprise clients.
Role type
Head of Operations (IC)
Builds
End-to-end operational backbone for a B2B SaaS platform enabling SAP S/4HANA transformations
Domain
Enterprise Software / SAP Ecosystem
Deliverable
production ML models
Required skills
Enterprise rollout management, commercial operations, partner ecosystem management, financial planning, people operations, process design, AI tool adoption
Preferred skills
SAP ecosystem experience, startup COO/Chief of Staff background, channel/reseller management
Technologies
AI tools
Responsibilities
Run customer rollout plans with engineers and architects, manage contracts and procurement for enterprise deals, establish partner enablement and joint delivery processes, track budget and runway, oversee hiring and payroll, decide on build/buy/outsource strategies
Seniority
Senior, hands-on IC
