Customer Banking Specialist - Warragul
Core
Frontline banking specialist delivering in-branch customer service, account maintenance, and financial product applications for personal and small business customers.
Role type
Customer Banking Specialist (Retail Banking)
Builds
Seamless banking experience and financial solutions for 10 million+ customers
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, risk awareness
Responsibilities
Conduct in-depth customer conversations regarding Home Loans, Business Banking, and Financial Advice; Support account maintenance and process credit product applications; Complete Financial Health Checks; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to risk-adverse processes.