Country Road - Concession Manager - Myer Northland
Core
Lead and coach a high-performing retail team within a Myer concession environment to deliver exceptional customer experiences and optimize profitability.
Role type
Senior retail concession manager
Builds
Retail store operations and customer experience for Country Road fashion brand
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership and coaching, Stock management and loss prevention, Budget management and financial reporting, Talent acquisition and retention, Customer relationship management, Strategic communication
Preferred skills
Passion for fashion, Professional presentation, Succession planning
Responsibilities
Coach team on product knowledge and customer service, Manage stock levels and prevent loss, Build team capability and succession plans, Maintain safety and wellbeing standards, Communicate brand strategy to team, Manage stakeholder relationships for store performance