Telstra Retail: Full Time Store Manager BURNIE
Core
Lead store operations, coach assistant managers and senior consultants, and align local execution to area sales and service objectives.
Role type
Retail Store Manager
Builds
Retail store operations and customer experience
Domain
Telecommunications retail
Required skills
People leadership, sales target achievement, customer service management, team recruitment, performance review facilitation, operational guideline adherence, change management
Responsibilities
Ensure store KPIs (sales and customer service) are met, develop and nurture a high performing customer experience focused team, maintain an inclusive store culture, identify and lead recruitment for new store team members, collaborate with team members leading performance reviews, align local execution to area sales and service objectives