Clinic Managment Team
Core
Provide leadership, direction, and coordination for clinic operations to ensure high-quality service delivery and operational stability.
Role type
Clinic Manager
Builds
Health & wellness clinic services and client recovery programs
Domain
Health & wellness / Clinical operations
Required skills
Team leadership, Front desk operations management, Equipment supervision and maintenance, Roster development, Financial management (paying staff/invoices), Client guidance on protocols, Marketing and lead generation, Quality improvement processes, Strategic planning support, Administrative skills
Preferred skills
First aid and CPR certification, Customer service expertise, Industry experience, Communication skills, Collaborative teamwork
Technologies
Workplace app, Clinic whiteboard
Responsibilities
Manage front desk operations including bookings and inquiries; Supervise equipment usage and perform maintenance; Develop and coordinate rosters and approve timesheets; Provide expert instruction and advice to clients on recovery protocols; Review and promote membership and protocol packages; Reply to marketing and communication enquiries; Identify and develop new business leads; Develop opportunities for community engagement; Monitor quality improvement processes; Collaborate on staff training initiatives; Provide high-level strategic advice on operational and financial planning.
Seniority
Mid-Senior, hands-on IC