Consultant - Post-Implementation (Remote)
Core
Lead the end-to-end configuration and deployment of enhancements across the CRM Suite for live clients, acting as a primary subject matter expert for ongoing application enhancement and operational excellence.
Role type
Post-Implementation Consultant (CRM Technical Lead)
Builds
Scalable technical configurations and optimized CRM ecosystems for life sciences clients
Domain
Life Sciences / Healthcare / CRM (Salesforce/Veeva)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
CRM configuration, solution design, client leadership, release management, root cause analysis, billable project management
Preferred skills
Life Sciences domain expertise, Veeva CRM/Vault certification, Apex, Lightning Web Components, data integration tools
Technologies
Salesforce, Veeva CRM, Veeva Vault, Apex, Lightning Web Components
Responsibilities
Lead end-to-end configuration and deployment of CRM enhancements; Ensure deliverables meet architectural best practices; Translate business requests into technical design and functional specifications; Serve as a trusted advisor to client stakeholders; Maintain high monthly utilization targets across multiple clients; Conduct impact assessments for product releases; Address technical escalations and implement configuration fixes
Seniority
Mid-Senior, hands-on IC