SR Director - Global Logistics
Core
Leading enterprise-wide global logistics and customer service strategy, execution, and performance for domestic and international markets.
Role type
Senior Director, Global Logistics & Customer Service
Builds
End-to-end product movement, post-sale customer experience, and global supply chain operations
Domain
Food & Agriculture / Global Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Global transportation strategy, 3PL warehousing management, logistics compliance, B2B customer service leadership, cross-functional stakeholder alignment, budget and vendor management, ERP/MRP systems expertise, organizational development
Preferred skills
Food/agriculture industry experience, SAP/TMS/WMS/EDI/Power BI proficiency, strategic B2B account management
Responsibilities
Set enterprise strategy for global logistics and customer service; lead domestic and international transportation across multiple modes; oversee third-party logistics warehousing strategy and performance; manage logistics compliance and regulatory requirements; drive customer service performance and post-sale experience; lead analytics, reporting, and scorecards; manage budgets, freight spend, and vendor contracts; coach and develop leaders across the function
Seniority
Senior, hands-on IC with leadership of managers