Director, Engineering Business Operations
Core
Define and own Engineering KPIs, build executive dashboards, and lead cross-organizational engineering excellence initiatives to improve software delivery, developer productivity, and operational maturity.
Role type
Director, Engineering Business Operations
Builds
Enterprise Engineering KPI framework, executive dashboards, organizational health plans, and operating rhythms
Domain
Healthcare technology / Engineering Operations
Deliverable
dashboards & analysis
Required skills
Engineering Operations, Business Operations, Strategy and Operations, Financial acumen, Organizational transformation, KPI framework design, Executive dashboarding, Cross-organizational initiative leadership, Strategic workforce planning, Resource allocation analysis
Preferred skills
Independent judgment, Clarity in ambiguity, Outcome orientation, Constructive influence, Personal accountability
Technologies
None stated
Responsibilities
Define and own Engineering KPIs across delivery, quality, reliability, productivity, efficiency, organizational health, and investment; Build executive dashboards that reveal performance trends, emerging risks, improvement opportunities, and progress against business outcomes; Establish consistent measurement definitions, data sources, and practices across engineering organizations; Analyze performance patterns, identify root causes of inefficiency, and translate findings into clear recommendations and measurable improvement targets; Lead cross-organizational engineering excellence initiatives that improve software delivery, developer productivity, quality, reliability, and operational maturity; Create frameworks for assessing engineering maturity and benchmarking performance and practices internally and externally; Establish an organizational health framework covering structure, capabilities, leadership capacity, and workforce sustainability; Partner with Engineering leadership and HR to identify capability gaps, structural barriers, and future organizational needs aligned with product and business strategy; Develop prioritized organizational improvement plans with clear investment requirements, measurable outcomes, and mechanisms for assessing the effectiveness of change; Partner with Finance, HR, and Product on annual planning, budgeting, forecasting, and strategic workforce planning; Connect engineering investment, headcount, capacity, and cost with delivery performance and broader business outcomes; Evaluate resource allocation, organizational structure, location strategy, insourcing, outsourcing, and investment trade-offs to support leadership decisions; Translate Engineering strategy into measurable objectives, initiatives, and execution plans, driving priority work from concept through completion; Coordinate complex initiatives across engineering organizations, products, and functions while addressing barriers and competing priorities; Design and lead the Engineering Leadership Team's operating cadence, including business reviews, strategy reviews, KPI reviews, planning, governance, and performance assessments; Provide leaders with timely, decision-ready insight into priorities, risks, accountability, and organizational performance.
Seniority
Director, strategic leadership & cross-functional influence
