Kundenberater:in / Schlafcoach (m/w/d) am Standort München/Gremsdorf in Vollzeit befristet auf ein Jahr
Core
Support patients in continuing their therapy and coordinate medical or nursing measures via phone, email, and video.
Role type
Patient care coordinator (sleep therapy)
Builds
Telehealth therapy support services
Domain
Healthcare / Sleep therapy
Deliverable
client delivery
Required skills
Medical or nursing background, telephone patient support, digital system usage, data analysis, knowledge base management
Preferred skills
English
Technologies
Video conferencing, telemonitoring systems, ERP systems
Responsibilities
Consult patients via inbound/outbound calls, coordinate medical/nursing interventions, manage patient data, analyze telemonitoring data, improve therapy processes, update knowledge base
Seniority
Entry-level to Mid-level, hands-on IC
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