Director, Global Technical Services
Core
Organize and manage global technical service departments, develop strategy, and oversee performance for a medical device company's supply chain and manufacturing teams.
Role type
Director, Global Technical Services
Builds
Global technical service operations and Authorized Service Centres (ASC) for medical devices
Domain
Medical Devices / Healthcare Technology
Deliverable
client delivery
Required skills
Global organization management, strategy development, KPI definition, change management, budgeting, team leadership, regulatory compliance (MDSAP, ISO 13485)
Preferred skills
Remote team management, coaching, commercial experience, medical device industry knowledge, medical product law knowledge, European language skills
Technologies
Microsoft Office, Document Management Systems, ERP systems, Confluence, JIRA
Responsibilities
Manage country technical service managers in EU and US, oversee Authorized Service Centres, plan and allocate resources for services, implement global operation strategy, build relationships with Commercial and Product teams
Seniority
Director, strategic leadership & global operations