Allocations
Core
Full-time operations role managing nurse shift allocations, rostering, and candidate communication for a healthcare staffing agency.
Role type
Operations Coordinator (Nursing Staffing)
Builds
Nurse shift rosters and candidate availability records
Domain
Healthcare staffing / Nursing
Required skills
inbound/outbound call handling, rostering system management, shift allocation, candidate communication, fast-paced customer service, attention to detail, flexibility for early/late/weekend shifts
Preferred skills
administration, healthcare, receptionist, call centre experience
Responsibilities
taking and directing inbound calls, making outbound calls to nurses, updating bookings and availabilities in the rostering system, entering and filling shifts through the allocations system, ongoing communication with nurses
Seniority
Individual Contributor, operational support