Senior Business Analyst, Remediation
Core
Lead business analysis activities for large-scale customer remediation programs in the financial services sector, defining methodologies and analyzing impacts to ensure fair outcomes.
Role type
Senior Business Analyst (Remediation)
Builds
Remediation programs, governance artefacts, and stakeholder recommendations for AustralianSuper members.
Domain
Financial Services / Superannuation / Regulatory Remediation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business analysis, data analysis (large datasets), Excel, stakeholder engagement, documentation, process improvement
Preferred skills
Knowledge of RG277, understanding of Royal Commission findings, AI tool usage
Technologies
Excel, AI tools
Responsibilities
Lead business analysis activities across complex remediation initiatives from scoping to implementation; Analyse incidents and define remediation methodologies; Work with large datasets to identify impacts and support decision-making; Develop remediation documentation and governance artefacts; Facilitate stakeholder engagement; Identify opportunities to improve remediation processes and scalability.
