Emergency Medical Dispatch Support Officer - Pool (Multiple positions)
Core
First point of contact for 000 emergency calls, assessing patient needs and determining appropriate care pathways for vulnerable South Australians.
Role type
Emergency Medical Dispatch Support Officer (EMDSO)
Builds
Emergency response care pathways for patients in distress
Domain
Healthcare / Emergency Services
Deliverable
physical/clinical work
Required skills
High-pressure communication, problem-solving under stress, empathy, computer literacy, local geographic knowledge
Preferred skills
Team collaboration, priority management
Responsibilities
Answering emergency calls, assessing patient needs, providing guidance and support, helping determine the most appropriate care pathway
Seniority
Entry-level (requires 22-week training)
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