Mobility Equipment Hire Service Volunteer - Beenleigh
Core
Volunteer role managing short-term hire of mobility equipment and personal care aids for vulnerable people in their home environment.
Role type
Volunteer customer service and equipment operations specialist
Builds
Short-term mobility equipment hire services for clients
Domain
Healthcare support / Social services / Mobility aids
Deliverable
client delivery
Required skills
Equipment maintenance and cleaning, customer consultation, hire/return procedures, confidentiality, conflict resolution, administrative processing
Preferred skills
Empathy, active listening, teamwork
Technologies
None specified
Responsibilities
Respond to enquiries and identify appropriate mobility aids, maintain and clean equipment, complete hire and return procedures, provide usage guidelines to clients, manage client issues and complaints, complete paperwork and process payments
Seniority
Volunteer