IT Project Coordinator
Core
Support the Project Manager in coordinating multiple active IT projects, ensuring timelines, scope, and deliverables are on track for clients and vendors.
Role type
IT Project Coordinator
Builds
Project schedules, documentation, and client/vendor communication flows
Domain
IT Services / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project coordination, client communication, scheduling, documentation, risk identification, stakeholder management, process improvement, travel coordination, procurement monitoring, confidentiality handling
Preferred skills
MSP/IT environment experience, ticketing systems familiarity, project board usage, vendor coordination
Responsibilities
Support the Project Manager with the coordination of multiple concurrent projects, tasks, tickets, and workstreams; Communicate proactively with clients regarding project scope, scheduling, timelines, updates, and next steps; Track open items, pending responses, delayed tasks, commitments, and project milestones through completion; Coordinate internal schedules for project-related activities, including onsite and remote work; Communicate with vendors regarding schedules, deliverables, timelines, and project requirements; Respond to client questions and requests promptly, professionally, and accurately; Help manage client expectations and escalate concerns, blockers, delays, and timeline risks when appropriate; Coordinate with internal teams, project resources, vendors, procurement, and installation teams; Work with Procurement to monitor the status and expected timing of ordered equipment and parts; Coordinate travel arrangements for installation technicians when required; Assist with developing and updating internal processes, policies, and procedures; Maintain accurate project documentation and handle sensitive information with confidentiality; Support training and onboarding for project team members and new hires as needed