Senior Business Analyst
Core
Lead investigation and resolution of complex insurance enquiries, product issues, and data exceptions to deliver client outcomes in the superannuation industry.
Role type
Senior Business Analyst (Insurance & Superannuation)
Builds
Insurance product enhancements, transitions, migrations, and operational process improvements.
Domain
Financial Services / Superannuation / Insurance
Deliverable
product features
Required skills
Business analysis, Insurance operations, Superannuation administration, Data analysis, Root cause analysis, Functional specification, Testing, Audit & governance, Stakeholder engagement
Preferred skills
Tertiary qualifications in Business or IT
Technologies
None stated
Responsibilities
Lead investigation and resolution of complex insurance enquiries and data exceptions. Partner with stakeholders to define requirements for product enhancements and migrations. Drive continuous improvement of operational processes and controls. Provide subject matter expertise on superannuation insurance products. Contribute to project delivery via analysis and solution design. Support audit, governance, and risk management activities. Coach team members on business analysis methodologies.
Seniority
Senior, hands-on IC
