Sr. Product Manager - Conversations
Core
Lead the evolution of a unified, multi-channel conversations platform serving businesses worldwide, owning the product area end-to-end from discovery to launch.
Role type
Senior Product Manager (Conversations & AI)
Builds
AI-native communication experiences and unified inboxes for agencies and SMBs
Domain
B2B SaaS / AI-powered communication
Deliverable
product features
Required skills
Product strategy & roadmap ownership, Customer discovery & interviews, PRD creation, Go-to-market strategy, Data-driven experimentation, AI feature design, Messaging channel compliance (A2P 10DLC, WhatsApp), Product analytics, Cross-functional collaboration
Preferred skills
Experience with CPaaS platforms, White-label solutions, AI tools for research & prototyping, Mentoring junior PMs
Technologies
Pendo, Amplitude, Mixpanel, Superset, APIs, Webhooks
Responsibilities
Own strategy and roadmap for a defined product area, Conduct 4–6 agency customer calls weekly, Translate customer problems into product capabilities, Create high-fidelity prototypes, Define PRDs and collaborate with engineering, Develop go-to-market strategies, Manage beta programs and feature launches, Monitor usage and optimize metrics, Prepare insights for business reviews, Coordinate cross-functional dependencies, Mentor junior Product Managers