Intake Specialist | Legal Intake and Scheduling Specialist
Remote · from United States
Core
First point of contact for prospective clients seeking criminal defense assistance, gathering information to assess intake criteria and schedule attorney consultations.
Role type
Legal intake and scheduling specialist
Builds
Client intake records, consultation schedules, and engagement agreements for a US-based criminal defense practice
Domain
Legal services (Criminal Defense)
Deliverable
client delivery
Required skills
Active listening, empathy, sound judgment, English (advanced), payment processing, electronic document management, confidentiality compliance
Preferred skills
Criminal defense experience, call center experience, Spanish proficiency, Clio Grow familiarity, VXT familiarity
Technologies
Clio Grow, VXT