Rostering Officer - Home Care
Core
Coordinate and maintain support worker rosters to ensure clients receive timely, high-quality care aligned with their individual needs and goals.
Role type
Rostering Officer (Home Care)
Builds
Home care service delivery schedules for clients
Domain
Healthcare / Home Care
Required skills
rostering, scheduling, workforce coordination, database management, Microsoft Office proficiency, communication, organizational skills
Responsibilities
Develop and maintain client and support worker rosters, coordinate services aligning with client goals and cultural requirements, act as central point of contact for rostering enquiries, ensure shifts are allocated to compliant support workers, communicate roster changes and visit schedules, optimize rosters for service delivery and cost efficiency, maintain accurate records in rostering systems
Seniority
Mid-level, operational IC