Senior Education Support Officer (Clinical)
Core
Lead the Central Clinical School Education Support Team to support the delivery of the Sydney Medical School Doctor of Medicine (MD) Program, overseeing operational support for clinical teaching, assessment, timetabling, and curriculum.
Role type
Senior Education Support Officer (Clinical)
Builds
Operational support for clinical teaching activities, assessments, examinations, and student scheduling within the Faculty of Medicine and Health.
Domain
Higher Education / Clinical Medical Training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and performance management, Clinical education administration, Complex timetabling and scheduling, University policy compliance, Learning management systems (LMS) proficiency, Microsoft 365 advanced proficiency, IT troubleshooting (AV, Zoom, Teams), Stakeholder relationship management, Problem-solving under pressure
Preferred skills
Experience in tertiary education or health environments, Curriculum development experience, Service excellence focus
Technologies
Microsoft 365, Zoom, Microsoft Teams, Learning Management Systems
Responsibilities
Lead and manage the Education Support Team with supervision and coaching, Coordinate operational support for clinical teaching and assessments, Oversee complex timetabling and clinical education scheduling, Provide administrative support to the Manager and Academic Leaders, Support staff development through performance reviews, Contribute to curriculum development and continuous improvement, Implement University policies and procedures
Seniority
Senior, hands-on IC with team leadership