Dynamics 365/Power Platform - Techno-Functional Consultant
Core
Senior Techno-Functional Consultant delivering enterprise solutions across Microsoft Dynamics 365 Customer Engagement and Power Platform, bridging business needs with technical delivery.
Role type
Senior Techno-Functional Consultant
Builds
Scalable Dynamics 365 and Power Platform solutions for enterprise clients
Domain
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Required skills
Dynamics 365 Customer Service, Dynamics 365 Field Service, Dataverse, Power Automate, Power Apps, Power Pages, Power BI, C# plugins, JavaScript/TypeScript, REST APIs, Azure DevOps, CI/CD pipelines, Business Analysis, Solution Design, Integration Architecture
Preferred skills
PCF controls, Custom Connectors, Azure Functions, Logic Apps, Service Bus, Power Platform Build Tools
Technologies
Microsoft Dynamics 365, Power Platform, Dataverse, Azure, Azure DevOps, Git, C#, JavaScript, TypeScript, REST, OAuth, Microsoft Entra ID
Responsibilities
Lead requirements discovery, stakeholder interviews, workshops, process analysis, and solution-design sessions. Elicit, analyze, document, validate, and manage business, functional, non-functional, data, integration, security, and reporting requirements. Translate requirements into user stories, acceptance criteria, functional specifications, process flows, data models, integration requirements, and solution designs. Analyze existing processes, identify gaps and improvement opportunities, and recommend solutions using native Dynamics 365 and Power Platform capabilities. Design, configure, develop, and enhance Model-Driven Apps and Canvas Apps using enterprise best practices. Design and configure Dataverse tables, relationships, forms, views, business rules, business process flows, security roles, teams, and access models. Build automation using Power Automate, platform-native capabilities, Custom APIs, and other appropriate technologies. Develop and review advanced extensions using C# plugins, JavaScript/TypeScript, Custom APIs, custom connectors, PCF components, and other Dataverse extensions. Determine the appropriate implementation approach across configuration, low-code/no-code, custom development, integrations, and third-party solutions. Design and support integrations between Dynamics 365/Dataverse and enterprise systems using APIs, Azure services, Power Platform connectors, and other integration patterns. Develop and maintain Power Pages solutions for external-facing business processes when required. Design and support Power BI reporting and analytics using Dynamics 365 and Dataverse data. Participate in architecture and solution-design reviews, ensuring scalability, maintainability, performance, security, supportability, and platform best practices. Support ALM, environment strategy, solution management, source control, automated deployments, and CI/CD pipelines using Azure DevOps and Git. Lead or support integration testing, UAT planning, defect triage, production deployments, hypercare, and operational transition. Perform root-cause analysis and advanced troubleshooting across configuration, custom code, integrations, automation, security, and data. Provide functional and technical guidance to development teams, including design direction, code reviews, troubleshooting, and implementation oversight. Collaborate with business stakeholders, product owners, architects, developers, testers, support teams, and offshore delivery resources. Create and maintain requirements, functional and technical designs, architecture diagrams, configuration documentation, deployment documentation, and support knowledge. (via careerplan.io/jobs/012eb819-951c-4d69-b715-5207a650a54b-dynamics-365power-platform-techno-functional-consultant-at-jobgether)
Seniority
Senior, hands-on IC