Technical Junior Project Manager
Core
Manage end-to-end merchant onboarding and solution delivery for EPOS Rewards, bridging commercial teams and the product roadmap to translate merchant pain points into product improvements.
Role type
Junior IC Technical Project Manager (SaaS/POS)
Builds
Merchant onboarding workflows, pilot management for product enhancements, and external-facing knowledge bases
Domain
Fintech / Point-of-Sale (POS) / SME digital solutions
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Project management, client-facing communication, Python scripting, SQL, API/webhook integrations, no-code/low-code automation tools
Preferred skills
Meta Business Suite, WhatsApp Business API, Mandarin language
Technologies
Python, SQL, REST APIs, JSON, Zapier, n8n, make.com
Responsibilities
Own end-to-end merchant onboarding from scoping to go-live; Serve as primary point of contact for merchant clients; Conduct post-go-live check-ins to monitor solution adoption; Act as bridge between commercial teams and product roadmap; Maintain loyalty bug tracker and conduct market intelligence research; Contribute to internal and external knowledge base development; Identify and automate repetitive operational workflows
Seniority
Junior, hands-on IC
