L2 Systems Analyst, SaaS Operations, Officer
Core
Client-facing L2 Systems Analyst managing production of Charles River IMS systems for Asia Pacific clients within State Street's SaaS/Managed Services offerings.
Role type
L2 Systems Analyst (SaaS Operations)
Builds
Hosted and non-hosted Charles River IMS solutions for institutional investment, wealth management, and hedge fund clients.
Domain
Financial Services / Investment Management / SaaS Operations
Required skills
Charles River IMS system administration, MS SQL Server/Oracle/Sybase database configuration and operations, system availability monitoring, application and database performance tuning, daily operational processing monitoring, software patching and version upgrades, problem support and resolution, business continuity/disaster recovery procedures, vendor partner management, process improvement, 3rd party tool implementation and automation.
Preferred skills
Financial Services Investment Management or Trading systems experience, portfolio management and trading system applications background, server/OS/network administration, scripting, XML, programming languages, job scheduling software, system monitoring software.
Responsibilities
Provide expert remote management and support for client production systems, assist clients in optimal system use, manage user administration and privileges, configure parameters, monitor system availability and performance, apply patches and manage upgrades, resolve operational issues, support disaster recovery, transition new clients to production, collaborate with vendors, and implement automation tools.
Seniority
Mid-Senior, hands-on IC