ServiceNow Technical Consultant
Core
Design, configure, and implement ServiceNow solutions for enterprise-scale transformation projects across ITSM, HRSD, SPM, and ITOM modules.
Role type
Mid-level ServiceNow Technical Consultant
Builds
Configured ServiceNow applications, integrations, and solution documentation for enterprise clients
Domain
IT Service Management / Human Resources / Enterprise Software
Required skills
ServiceNow platform configuration, ITSM/HRSD/SPM/ITOM module knowledge, REST/SOAP integration, requirements analysis, solution design documentation
Preferred skills
SAP SuccessFactors integration, Agile methodology, customer-facing consulting experience, enterprise-scale implementation support
Technologies
ServiceNow, IntegrationHub, MID Server, REST APIs, SOAP services
Responsibilities
Support design and configuration of ServiceNow solutions; Prepare solution design documentation; Configure and customize applications; Participate in requirements gathering and design discussions; Support integration development and testing; Assist with system testing and deployment; Provide ongoing support and enhancement recommendations
Seniority
Mid-level, hands-on IC
