Medical Receptionist
Core
First point of contact for patients in a general practice, managing front desk operations, appointments, and billing.
Role type
Medical Receptionist
Builds
Efficient front desk operations and patient scheduling for a family-owned network of medical practices.
Domain
Healthcare / General Practice
Required skills
Appointment scheduling, patient enquiry handling, medical billing (Medicare/private/EFTPOS), document scanning and filing, correspondence management, infection control procedures, patient confidentiality.
Preferred skills
Experience with MedicalDirector and Pracsoft systems, familiarity with general practice workflows.
Responsibilities
Welcome patients and respond to enquiries, schedule and manage appointments, process Medicare claims and private billing, scan and file documents into patient records, maintain current patient information, monitor reception supplies, communicate messages and assist with recalls, support doctors and nurses with daily administrative tasks.
Seniority
Entry to Mid-level, part-time or casual