Travel Product Delivery Lead - Cruise Product - Broadbeach, QLD
Core
Lead and develop Cruise Product Managers and Coordinators to ensure successful delivery of cruise products across all channels.
Role type
Senior Product Delivery Lead (Cruise)
Builds
Cruise product campaigns, EDMs, and distribution activities for customers
Domain
Travel & Tourism (Cruise)
Deliverable
product features
Required skills
Team leadership and coaching, Workflow optimization, Stakeholder management, Operational excellence, Process improvement, Cross-functional partnership
Preferred skills
Experience in cruise or travel industry, Product development knowledge
Responsibilities
Lead, coach, and develop Cruise Product Managers and Product Coordinators; Foster a high-performing, collaborative team culture; Establish and optimise team workflows, processes, and operating rhythms; Oversee product distribution and campaign execution; Partner with Product, Sales, Marketing, Operations, and Aftersales teams; Drive continuous improvement by identifying operational bottlenecks and implementing scalable solutions; Maintain operational excellence by ensuring product accuracy, process consistency, documentation standards, and delivery quality across all platforms.