Patient Services Officer (Medical Admin)
Core
Provide administrative and clerical support to ensure smooth clinic operations for a cancer care team.
Role type
Part-time Patient Services Officer (Medical Admin)
Builds
Efficient clinic workflows and patient documentation processes
Domain
Healthcare / Oncology
Deliverable
Dashboards & analysis (patient records/data management)
Required skills
Patient appointment scheduling, billing and receipting, data entry, patient documentation management, stakeholder liaison, priority management
Preferred skills
Experience with patient billing systems, Medicare knowledge, empathetic communication, high attention to detail
Responsibilities
Coordinate and confirm patient appointments, manage billing and receipting processes, maintain accurate data entry in clinical systems, prepare and file patient documentation, liaise with internal teams for operational support, manage competing priorities in a fast-paced environment