Logistics Claims Manager (AR/NY/CA Adjuster Licenses Required)
Core
Investigate, file, and resolve complex cargo, inventory, and logistics claims on behalf of customers, managing monetary aspects, freight disposition, and subrogation recovery.
Role type
Senior claims manager (logistics/transportation)
Builds
Claim resolutions and financial recoveries for assigned customers
Domain
Transportation/Logistics and Insurance
Deliverable
client delivery
Required skills
Claims investigation, liability assessment, negotiation, subrogation, financial reporting, freight disposition, regulatory compliance, trend analysis
Preferred skills
Bachelor's degree in Business/Logistics, managing transportation and cold storage claims, settlement negotiation, revenue-driven resolution
Technologies
Bills of lading, delivery receipts, insurance policies, contracts, warehouse agreements
Responsibilities
Investigate and manage complex cargo, warehouse, and inventory spoilage claims; act as customer advocate holding parties accountable; analyze documentation to validate claims; collect data to determine cause and liability; negotiate and settle claims; manage settlement and disposition decisions; maintain audit-ready files; identify trends for mitigation; minimize legal and financial risk
Seniority
Mid-Senior level, hands-on IC