Manger I, Operations
Core
Oversee a single site, account, or fleet to optimize assets, manage revenue and costs, and ensure operational success through problem-solving and relationship building.
Role type
Mid-level operations manager (transportation/logistics)
Builds
Fleet operations, customer service, and financial performance for assigned accounts
Domain
Transportation/Logistics
Required skills
budget analysis, fleet management, driver retention, process improvement, KPI monitoring, financial performance management, safety compliance, employee training, conflict resolution, resource planning
Preferred skills
accurate data analysis, strategic goal setting, team management, adaptability, business metrics knowledge
Technologies
None explicitly stated
Responsibilities
Manage assigned fleet operations including driver board coverage, customer service, safety, and compliance; Manage financial performance including cost control, expense management, and profitability analysis; Compile reports on operational, financial, and service metrics; Ensure fleet compliance with Safety and DOT training; Facilitate employee training and development; Serve as initial point of contact for assigned customers/ramp
Seniority
Mid-level, hands-on IC