Retail Manager
Core
Manage a hospital cafe retail environment to provide customer service and support revenue growth for staff and families.
Role type
Retail Manager (Hospital Food Service)
Builds
A profitable cafe within a hospital setting
Domain
Healthcare / Food Service
Required skills
Team leadership, Customer service, Sales and cost management, Staff recruiting and training, Cash handling, POS systems, Hospital food service operations
Preferred skills
Spanish language proficiency, Certified Dietary Manager (CDM) certification
Technologies
Point of sale (POS) systems, Ordering platforms, Word processing, Spreadsheets
Responsibilities
Manage cafe retail area operations, Lead team recruiting and training, Monitor department sales and costs, Perform daily inspections and coach team members, Develop customer satisfaction evaluation processes
Seniority
Mid-level Manager
