Product Strategy & Operations Lead
Core
Enables product strategy execution and operational rigor for the Payments CPO organization by translating priorities into clear communications, managing documentation transformation, and supporting cross-functional program delivery.
Role type
Senior IC Product Strategy & Operations Lead (Chief of Staff-style)
Builds
Executive-level materials, documentation frameworks, operational playbooks, and cross-functional program execution
Domain
Financial services software (Lending, Payments, Universal Banking)
Deliverable
product features | dashboards & analysis | client delivery
Required skills
Product operations, program management, strategy enablement, executive communication, documentation transformation, cross-functional coordination, operational rigor, analytical thinking, self-direction
Preferred skills
Experience in product-led or technology environments, exposure to product lifecycle practices, interest in emerging technologies (including AI)
Technologies
None explicitly stated
Responsibilities
Translate CPO priorities into structured communication assets; support preparation of executive-level materials; capture decisions and track follow-ups from leadership forums; assess and improve documentation landscapes; coordinate cross-functional initiatives and maintain operational dashboards; research AI tools and emerging trends for product operations
Seniority
Senior, hands-on IC
