Patient Access Manager
Core
Primary point of contact guiding patients through medication coverage and reimbursement processes to ensure timely, affordable therapy access for MASH treatment.
Role type
Patient Access Manager
Builds
Patient access pathways and reimbursement solutions for Rezdiffra (resmetirom) therapy
Domain
Biopharmaceuticals / Metabolic dysfunction-associated steatohepatitis (MASH)
Deliverable
client delivery
Required skills
Health insurance benefits knowledge, Payer policy expertise, Prior authorization processing, Appeal management, Financial assistance program coordination, CRM documentation, Stakeholder coordination
Preferred skills
Spanish fluency, Pharmaceutical patient services experience, Salesforce CRM proficiency
Responsibilities
Conduct benefit investigations and verify coverage, Facilitate prior authorization and denial/appeal processes, Coordinate enrollment in financial assistance programs, Resolve complex reimbursement challenges with payers and pharmacies, Document case activity in CRM systems, Identify trends for process improvement
Seniority
Mid-Senior, hands-on IC
