Email Coordinator
Core
Central coordination and quality-control point for alumni and donor email communications, managing centralized requests, coordinating campaign schedules, and activating approved campaigns in Eloqua.
Role type
Email Marketing Operations Coordinator
Builds
Centralized email campaign schedules and activated email sends for alumni and donors
Domain
Higher Education Fundraising / Digital Communications
Required skills
Email marketing operations, project coordination, campaign scheduling, compliance review, stakeholder collaboration, Microsoft Office proficiency
Preferred skills
Oracle Eloqua, Salesforce CRM, audience segmentation, email deliverability, HTML, project management tools
Responsibilities
Manage the Alumni/Donor External Email Calendar by reviewing incoming requests and coordinating campaign schedules; Review submitted audience criteria, email assets, brand standards, legal requirements, and deliverability details; Prioritize email requests based on sending frequency, audience size, urgency, and organizational needs; Coordinate with colleges and units to finalize content and campaign assets; Assist the Annual Giving team with Salesforce CRM campaign builds and tracking; Activate approved email campaigns in Eloqua and verify configuration; Manage high-volume email sends while maintaining accuracy and timeliness; Maintain documentation and support adherence to email governance guidelines.