Site Manager
Core
Manages a company-owned IBS (automotive parts) store to drive ROI, market penetration, and customer service.
Role type
Store Manager (Automotive After-Market)
Builds
Company-owned IBS store operations
Domain
Automotive After-Market / Retail
Required skills
Store operations management, inventory control, staff supervision and coaching, customer relations, problem solving, safety compliance, vendor negotiation, POS system operation, cash handling, physical labor (lifting up to 60 lbs, moving heavy equipment)
Preferred skills
Technical school or college degree, experience in automotive parts department/dealership/jobber/retail
Technologies
TAMS point-of-sale system
Responsibilities
Monitor store sales performance daily/weekly/monthly, identify and solve operational problems, develop customer relations, supervise and coach store employees, ensure proper inventory processes to minimize shrinkage, maintain store cleanliness and safety, negotiate with non-NAPA vendors, comply with company policies
Seniority
Individual Contributor, Management Level