Store Manager
Core
Lead store staff to deliver pinnacle LEGO brand experience and drive commercial performance for LEGO flagship store guests.
Role type
Senior retail store manager
Builds
LEGO retail store operations and customer experiences
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Store staff management, Commercial performance management, Product management, Store environment management, Cross-functional collaboration, Budget and cost control
Preferred skills
University degree in business/retail, 3+ years store management experience leading 20+ team members, Retail POS systems knowledge, Budgeting and P&L knowledge, Mandarin language proficiency
Technologies
Retail POS systems
Responsibilities
Recruit and manage store team schedules and training, Meet sales growth targets (conversion rate, units per transaction, average transaction value), Ensure excellent customer service and store atmosphere, Maintain product availability and merchandising, Manage store budget and cost plans, Collaborate with landlord and cross-functional teams
Seniority
Senior, hands-on IC