Filialleiter (m/w/d), LEGO Store München Zentrum
Core
Lead the LEGO Flagship Store in Munich, driving sales performance, customer experience, and team development for a large retail environment.
Role type
Senior Store Manager (Retail)
Builds
LEGO retail store operations and customer experiences
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Store management, team leadership, performance management, budgeting, P&L management, staff scheduling, loss prevention, cash management, retail POS systems, MS Office
Preferred skills
Retail marketing, EHS compliance, HR partnership, bilingual communication
Technologies
Retail POS systems, MS Office
Responsibilities
Ensure service model compliance and achieve NPS/mystery shop targets; recruit, coach, and develop the sales and leadership team; manage store KPIs, visual merchandising, and operational standards; collaborate with corporate partners on operations and HR; maintain safety standards and flexible scheduling.
Seniority
Senior, hands-on IC